Contact Us

We’re here to help! Whether you have a question about your order, need assistance with a product, or want to reach our support team, feel free to contact us using any of the methods below.

Customer Support

Our support team is available Monday–Friday, 10 AM–5 PM (MST). We aim to respond to all inquiries within 24–48 hours.

📧 Email Us

For general questions, order issues, returns, or product support, email us at:
Support@auxra.shop

📞 Call Us

Phone Number: +1 (888) 440-2255
(Available during business hours)

📍 Mailing Address

Auxra
1232 Ancestra Dr
Fountain, CO 80817
United States

🛒 Order Questions

If you’re contacting us about an order, please include:
• Order Number
• Full Name
• Email used at checkout
• Any photos (if reporting damage or incorrect item)

⏳ Response Time

Emails are typically answered within 24–48 hours. Weekend messages may receive replies the next business day.